Where's my order?
Enter your Order ID or Tracking ID below, or track your parcel directly with our courier partner.
Sign in to track by Order ID
When you're signed in, entering your Pentamart Order ID (e.g. ORD-1A2B3C4D, from your order page or My Orders) shows its live status here. Courier tracking IDs are looked up on Steadfast, whose live feed isn't connected in every environment yet — if it isn't, you can track the parcel on their site below or reach our Support Center.
Your order's journey
Five simple stages, so you always know what's next.
- 1
Order Placed
We’ve received your order.
- 2
Processing
Your order is being prepared & packed.
- 3
Shipped
Handed over to our courier partner.
- 4
Out for Delivery
On the way to your address.
- 5
Delivered
Your order has arrived. Enjoy!
Delivered by trusted couriers
We partner with Steadfast and other reliable couriers to deliver nationwide. Until in-app tracking goes live, you can follow your parcel directly on the courier's own site.